Frequently Asked Questions

 

What is our mission statement?

Our mission is to deliver the best quality products and services for our customers through leadership, innovation and partnerships. Our vision is to be the quality leader in everything we do.

Where are we based?

We are based in Laval, Quebec, Canada.

Where do we operate?

We operate mainly in Canada and U.S.A. and  import & export with Europe and Asia.

What do we distribute?

Under brands Nina Bella Collection, Kizilay, Terabant, TFW, we distribute organics fine handmade bath and beauty products, 6 kinds of Kizilay (Turkish Red Crescent) mineral waters with aroma (Lemon, Apple, Sour Cherry, Strawberry, Peach and Orange), variety of tamper evident security tapes and labels and Untangle firewalls.

What do we produce?

We produce organic bath and beauty products under our brand Nina Bella Collection.

What are our future projects?

We are planning to produce brand world selection homemade style gourmet food products.

How can our customers order?

Customers can order by phone and/or on-line. It is our pleasure to help our customers answer their specific questions and find solutions to their specific needs. Please do not hesitate to contact us for any product and/or order questions you may have.

What is the average production time?

Production time will vary depending on the size of the order. Please inquire for more details. Rush order is available.

What is the average delivery/shipping time?

Delivery/shipping time will vary depending on the order size and delivery location. Please inquire for more details. Rush order is available.